We are sorry for any inconvenience caused. You will not be eligible if you would be refused a licence to drive solely on the basis of persistent misuse of drugs or alcohol. Replace a stolen disabled person’s bus pass online. If your Senior Pass has been stolen, report it to the police. Renew a travel pass. The appeal must be made in writing and you must enclose further relevant official documentation dated within the last 12 months to support your appeal. We will accept one of the following: a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. Change of photograph. We aim to have normal service resumed as swiftly as possible. It provides door to door journey plans for trains, buses, and ferry services as well as scheduled departures from a specific location. Category A - Blind or partially sightedCategory B - Profoundly or severely deafCategory C - Without speechCategory D - Disability or injury which has a substantial effect on your ability to walkCategory E - Does not have arms or has long-term loss of the use of both armsCategory F - Learning disabilityCategory G1 - Would be refused a licence to drive a motor vehicle because of medical fitnessCategory G2 - Would be refused a licence to drive a motor vehicle because of severe mental disorder. Download disabled person's bus pass PDF application form. Disabled Pass . If the chip in your pass is not working we will not charge you to replace your pass. If you are 65 years old or over, you may also be eligible for a National Pass offering free local travel on buses in England, You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. What are the criteria for "Refused a licence to drive a motor vehicle because of medical fitness" and am I eligible to apply? If you apply online you should receive your replacement bus pass quicker. See also. Renew your bus pass online. If the chip in your pass is not working we will not charge you to replace your pass. We will charge you to replace a lost or stolen pass. Merseytravel Over 60s pass- on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). Across Merseyside and Halton. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). The pass will allow you to travel on buses, trains and Mersey Ferries in Merseyside at any time. Go to their website Back. Renew if you have received a renewal letter for the next school year. View bus timetables. For more information phone Merseylink on, You might be entitled to Tunnel concessions for free journeys through Mersey Tunnels. You can apply up to three months before your 60th birthday for your Over 60s pass but we will not send it to you until you are 60. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. 1 Zone, 2 Zones or 1 Area, 3 Zones or 1 Area & 1 Zone, All Areas . We may contact you to ask for more details about your disability or you may be asked to attend an assessment. You can also renew your bus pass by downloading, printing, completing and returning a paper form to us. We are sorry for any inconvenience caused. You can apply for your English National Concessionary Travel Pass up to three months before you reach State Pension Age. This fee is to cover the card production and distribution costs. Change of address. Fast Track Application Form (PDF, 52.0KB), Category G2 Application Form (PDF, 72.0KB), Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, Metro Mayor issues key advice for those travelling during the festive season, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. You can also replace your stolen bus pass by phoning us on 01634 333 333. On buses in England - 9.30am - 11pm Monday to Friday and anytime Saturday, Sunday and bank holidays. Renewal Options: Weekly Season Ticket: If the start date is a Sunday or Monday (or a Tuesday after a Bank Holiday), you can renew you Weekly Railpass from noon on the previous Friday. Merseytravel Over 60s pass - All day on Saturdays, Sundays and bank holidays. English National Concessionary Travel Pass issued to Merseyside residents - on most buses in Merseyside, on the Merseyrail network as far as Chester, Ellesmere Port and Ormskirk and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England. Replace a stolen card. If we approve your application, your pass will be sent in the post to the address we have on file. Renew your bus pass online. Merseytravel Journey Planner The Merseytravel IOS (Apple) journey planner app provides timetable and map information for all public transport providers across Merseyside. Send your application or renewal form, photo and original documents to Merseytravel, P.O Box 1976, Liverpool L69 3HN. Renew a travel pass. You can renew a weekly or monthly ticket up to three days before it runs out. You have the right to appeal if your application has been refused. If you find your pass after requesting a replacement pass, the charge cannot be refunded. You can apply at a Merseytravel Centre or by post. Student Bus Pass Usage: Provides free bus travel from “Home to School” and “School to Home” ONLY. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. Replace a damaged card. If there's been a delay in processing your application you can request a reimbursement for fares paid. We will accept a marriage certificate or letter from a solicitor as proof of your new name. We will charge you to replace a damaged pass. Merseylink is a dial-a-ride service for people who are unable to use regular public transport. • A suitable passport-sized colour photograph of yourself, which must have been taken within the last 12 months (please make sure you write your name and date of birth clearly on the back of your photograph). If the start date is another day of the week you can renew your Railpass after noon on the previous day; Monthly, Term Time or Annual Season Ticket If you qualify for an older persons bus you can complete the application form. Replace a faulty Medway bus pass If there are any charges in connection with your application you will have to pay these. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. Request reimbursement. you are not yet 60 years of age and need to apply on grounds of disability. Not only do you avoid a daily visit to the ticket office with a Railpass, when you come to renew your pass you don't have to wait until the morning it has expired to renew it. Concessionary Travel is important to Merseytravel; we offer a variety of concessions on our tickets for students, people with disabilities, over 60s & more. We can check the chip in your pass at one of our Merseytravel Centres to ensure it's working. English National Conc… We will accept a marriage certificate or letter from a solicitor as proof of your new name. Take the form and your supporting documents to a Merseytravel Centre or post them to: Concessions Customer Delivery TeamMerseytravelPO Box 1976Liverpool L69 3HN. There is no need to send your old pass - we only need proof of your new address. You should provide any supporting information which gives details of your disability. If you are not sure about your entitlement to a travel pass or have any other questions, please contact: Ticket Unit, Merseytravel, 24 Hatton Garden, … Make sure that you have told us if you have changed your name and address. No trains are running from the station. The disability must be long-lasting (expected to last at least 12 months) or permanent. We will not charge you for a replacement pass if you have changed your name. There is a £5 fee to replace a lost or damaged Senior Pass. Also the following services must be arranged in person: Disabled bus pass. Replacing lost or damaged passes. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. If you currently have either a provisional or full driving licence you will not be eligible to apply under this category. Applicable zones. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. Across Merseyside. Please make sure that you complete the relevant sections which relate to your disability. For more information visit the Merseytravel website here. Merseytravel cannot hold a formal appeal panel based on a re-submission of the original application, you msut submit new evidence and not solely on the grounds that you are unhappy with the original decision. Replacement bus passes. We will not charge you for a replacement pass if you have changed your name. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. Fill in an application form. Within Greater Manchester: travel for free on all buses and Metrolink trams within Greater Manchester between 9.30am and midnight, Monday to Friday, and all day at … Buses Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. There is a £1 activation charge when you buy your new smartcard. Replace a stolen disabled person’s bus pass online. Contact your local council to find out who issues disabled bus passes in your area as part of the English National Concessionary Travel Scheme. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 – 14. If you do not pass through a rail gate on your train journey you must show it to a member of staff if asked. We will need confirmation from the DVLA that your licence was revoked on medical grounds and not voluntarily surrendered. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. Renew if you have received a renewal letter for the next school year. Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. CANNOT be used on Weekends, School Holidays or for general travel. Please send photocopies, not the original documents. Simply pop along to a station ticket office on your way home instead and enjoy those few more minutes in bed in the morning! Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. Train Stations. Free Bus Pass Renewal. Travel concessions for people with a disability. unless your licence is revoked on medical grounds. Trains. Home to school transport . The quickest way to renew is online. We will charge you to replace a lost or stolen pass. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. You must be aged 16 or over to apply for a travel pass in this category. We aim to have normal service resumed as swiftly as possible. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. You may appeal within one month of the date of your decision outcome. Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. Railpass tickets can only be issued after 12 noon on the day before the start date or Must have the YEAR printed on it and it must not be out of date. If there's been a delay in processing your application you can request a reimbursement for fares paid. Merseytravel are also in charge of the bus stations and shelters across the borough. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. Please note: Although many libraries are now open, they remain unable to process bus pass applications due to ongoing restrictions connected to Covid-19. Your bus driver. My pass does not scan on buses within Merseyside. There are a number of conditions which may makeyou eligible for a pass. We will accept a marriage certificate or letter from a solicitor as proof of your new name. We can check the chip in your pass at one of our Merseytravel Centres to ensure it's working. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. If you apply by post you may have to wait for a few days for your application to be processed. On buses in England - 9.30am - 11pm Monday to Friday and anytime Saturday, Sunday and bank holidays. Ferries . 5 If your pass is damaged, for example, cracked or bent, and does not scan on the buses, then you will need to order a replacement. You may qualify for a Merseytravel National Travel Pass if you meet the conditions of any of the seven categories of disability defined in the Transport Act 2000. If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. From Monday 3 rd July 2017 all ticket machines on local bus services, rail stations and Mersey Ferries in Merseyside will show whether your Concessionary Pass is valid for travel. 1 Zone, 2 Zones or 1 Area, 3 Zones or 1 Area & 1 Zone, All Areas. Replace a faulty Medway bus pass You can find out when you reach your State Pension Age on the Government website. View bus timetables … Beyond the 60 days there is a charge of £10 to replace a lost pass. Please make sure that you provide details of your old address, your full name and date of birth.. If so, please contact your local Council Caerphilly on 01443 866550 On buses trains and Mersey Ferries in Merseyside - any time. 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